Others have severe echo if I'm talking over wifi

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?


Issue Description

Samsung galaxy s10, and plan includes data and text. If I call someone on wifi, any other party, they hear themselves with a strong echo. This is happening with multiple individuals from multiple locations. Any thoughts regarding solutions?

  • Some things that have helped others
    • Turn down your volume
    • If on speaker, go to handset
    • Check your WiFi excessive ping time will result in echo

I have the same issue but when I turn off wifi and get on LTE, the echo (as do the frequent, short in-call drops) go away.

Moto Power G.

All calls, cellular or WiFi have a certain amount of echo… the amount of Latency or Ping time is the key, if kept under 150ms it is usually ok on VoIP, greater than that is where we begin hearing echo.
Here is a link to a brief discussion on echo, and how to fix that may be of interest
https://getvoip.com/blog/2020/06/15/phone-echoing/

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