One of the greatest features we offer with our My Choice plan is the ability to block spam calls directly from the Republic Wireless app. With the problem of spam calls continuing to get worse for smartphone users (our members being no exception), we continue to improve and innovate on this feature to the best of our abilities. The need to develop this in the first place originated from recognizing our ability to make a significant difference for you - our members.
We wanted to discuss some exciting behind-the-scenes updates our engineers have made to this great feature that have resulted in more blocked calls. When blocking spam calls to your phone, there are a few ways we can do this depending on where the call is coming from and how it’s actually getting to your phone. What we have done is expanded how we are blocking these calls, therefore making an even larger impact on decreasing that call volume. As we looked into some of the early results from this recent adjustment, we have seen an impressive outcome of 10-20% more calls being blocked! That may sound like a small percentage on the surface, but we count any additional blocked spam calls as a win.
This recent improvement has blocked 57 spam calls for one of our members in the last 3 weeks alone. That’s a huge accomplishment in our books, and exactly why we will continue to innovate in this space.
So, I wanted to open this up for discussion and feedback. I would like to pose a few questions regarding this feature.
Have you noticed a difference in the amount of spam calls you’ve received after turning on our spam call blocking feature? If so, how would you describe your experience?
In the past month or so, have you noticed those calls decreasing even more so than before?
If you have specific feedback related to improving or making changes to this feature, what would you recommend?
Do you have any additional tips to share regarding spam calls? If so, please feel free to share them here!
If you’re a My Choice member, and have not already been taking advantage of this great feature, here is how you can start blocking spam calls today.