Password change

What phone do you have? Moto x4

What plan are you on?

Does your plan include data, or just talk & text? includes data

Issue Description

My home internet password just changed. The name of the my wifi did not change. I am trying to change the password for my internet on my phone but I can come up with no way to do that. It just keeps saying authenticating but doesn’t let me change the password. What do I do? How do I change it?

Hello @elizabetha.eaucui,
Welcome to the Community! :slight_smile:

This Republic article should help you get your phone to “forget” the password so you can enter the new one:


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