People see a number that's not mine when I call them. How do I fix it?


My situation is that I have a different number that actually comes up when I call other people. People can also call that number which goes through to my phone. I was also having issues calling and receiving calls.


Hi @elizabethaustin,

I moved your post to its own topic so our Community can help with the “different number” problem. They may not see it in the outage thread you originally posted in.


Please try to VoIP the phone. Just to add, I check the Status Page and there are some issue, you may want to wait until they’re resolved:

After you do it, make a call over WiFi to test:

Please ignore the reference to Lollipop.


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