People who call me get the wrong voicemail box

What phone do you have? motox4

What plan are you on? My choice plus 1gig

Does your plan include data, or just talk & text?


Issue Description

For the last few days, people who have called me have sometimes been routed to the voicemail box how of a completely different person, a person with a British accent who appears to live far away. Why would that happen, and how can we fix it?

Hi @danielp.dgo59v,

Welcome to our member Community. This issue is something that will require a technician’s assistance, not something the Community would be able to assist you with fixing by changing settings on the phone.

Could you please have the account owner at the E-mail address that receives the monthly billing invoice open a Help Ticket?

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