Hello. I recently signed up for Republic Wireless and bought a Moto G4 Plus phone. The phone was working fine initially, but recently the phone audio has stopped working on my Bluetooth headset and my car’s Bluetooth hands-free system. Initially I was able to delete the device profile, restart the phone, and re-pair with the device to get the audio working again. But now even that has stopped working. I can still connect to these Bluetooth devices, but as soon as I do and check the profile settings, I see that “Phone audio” is deselected and cannot be selected. (“Media audio” is selected and still works.)
I found the article below on the Lenovo site, which describes the problem well. They list it as “Resolved,” but the solutions they suggested (starting phone in Safe Mode and resetting networking settings) didn’t work for me. (Also, the original poster said that this only fixed the problem for him/her temporarily, and returned shortly afterwards.)
Has anybody else on RW run into this? Any ideas on how to fix?