Phone bricked - need to switch back to old phone ASAP

We have a Moto g7 play that has hard bricked itself (well, I should say Motorola’s own rescue software bricked it for us. It was glitchy before. Now it’s dead). While trying to get that fixed, we need the number working - I still have the old 1st gen g that the g7 replaced. Back in November when the screen broke, I switched service back to that phone. Can’t seem to find out how to do that now. Is that still an option? This is a phone # for a hospital employee that needs to be operational ASAP…

You should just need to reactivate the Moto G1 … see Can I Reactivate My Old Phone While My Current Phone Is Being Repaired? – Republic Help

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