What phone do you have?
What plan are you on?
My Choice + 1GB
Does your plan include data, or just talk & text?
Plan includes data
My wife had trouble calling a business and so I wanted to check to see what the problem really was by verifying the number dialed. The phone is a Moto G6 on the Choice plan with data. Her phone log is blank - no entries at all. Her ‘favorites’ list is also blank, though I believe but cannot be sure there were entries in the past. I called her from my phone and then also with her phone called my phone and there were still no entries that appeared in the call log. I also tried to flag some contacts in her list as favorites but they still did not show up in the favorites list. Rebooted the phone, log and favorites are still blank.