Phone calls going to wrong numbers

What phone do you have? Moto g7

What plan are you on? My Choice + 3 GB

Does your plan include data, or just talk & text? Yes

Issue Description

Our phones are all getting the same phone number when we call any number on our phones.
We are wondering why we can’t call anyone?

This is nearly always the result of service being suspended for non-payment. When you go to do you see your phones there? If so, is there a message at the top of the screen regarding payment?

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer