Phone doesn't ring on my end


My wife calls me and hears multiple rings as the dialer. I hear only one ring, and it seems like the last one before a transfer to voice mail because when I answer, there’s no one there. Very frustrating.


Please provide answers to the following:

  1. Which phone do you have?
  2. Does this occur when at Work or home? (assuming both are WiFi)
  3. Has the phone been idle for some period of time before the incoming call fails? (usually about an hour)