Phone doesn't Ring

My Moto x 2nd Gen phone doesn’t ring. When I go to settings, I am unable to move the bar to indicate a louder ring. I was able to indicate I wanted the phone to vibrate when a call is received. However, when my number was called the phone didn’t vibrate. The volume adjustment has an open circle near the phone icon but it won’t move. I have turned the phone on and off and there was no improvement.

Fixed. Turned up volume and now the ring tone can be set.

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