Phone goes to voicemail message prior to ring!

What phone do you have? Moto G4

What plan are you on? Talk and Text

Does your plan include data, or just talk & text? NO data


Issue Description

Hi @rogerw.kcooa7,

I’m sorry no one has responded to your topic.

Could you please let us know whether this issue is happening on both WiFi and cell?

When you say “prior to ring” is the phone ringing after the call has been sent to voicemail?

When this happens, is there a “missed call” notification on the phone, or just the voicemail notification?

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