Thanks for the details, @davidt.mgudzl,
Republic Wireless phones actually have two numbers associated with them. This is by design and is nothing to worry about. If you’d like, I’ll be glad to move this conversation out of public view so I can privately confirm with you that the extra number you are seeing is the legitimate cellular routing number Republic Wireless uses for your wife’s phone.
The cellular routing number is not mean to be “yours” to use. It is a tool Republic uses in order to seamlessly deliver calls and text messages on both WiFi and cell. It can change without notice.
To be sure your wife’s phone only sends text messages from her real phone number, not this cellular routing number, let’s check some settings and make sure the phone is communicating with our service correctly.
- Make sure she’s using the Messages app by Google, and that the RCS Chat features on your wife’s phone are turned off.
- Make sure the Republic app is installed on her phone and is up to date.
- Make sure there are no battery-saving tools on her phone that might be disabling the Republic app when it seems to be not in use. The Republic app is always in use in the background, and some apps will kill it off if you haven’t opened it in a while.
- When all that has been checked out, open your wife’s Phone app as if she’s going to make a call, and use the numeric keypad to dial * # * # 8647 # * # *
You’ll see that sequence clear from the dialer and you may get a notification that the activation is complete. Reboot the phone.