I have 3 phones with Republic Wireless … The Moto G 4 Plus (brand New had to get a replacement already), the Moto X 1st gen and the Moto G 3rd gen. The last 2 are on the $10 plan and the new one is on the new 3.0 $20 plan. I have NEVER had any issues with calling or texting until I got this new phone. I transferred my number to the new Moto G 4 Plus and got another number for the Moto X. Now Every morning I have to forget my network on the Moto X just to make/receive calls and to make/receive texts. On the Moto G 4 plus i have to reset the network on the phone and then once that comes up put in my password and then promptly forget it and put it in again just to receive a call. BUT!!! someone could call my underlying number with no issues whatsoever on the Moto G 4 plus before i do any of this they just can’t call my regular number that everyone has. I don’t give out that underlying number… the only reason i know what it is, is because i keep getting calls for some guy who had that number! I have already put in a ticket but have not heard anything yet. I have also chatted live with someone about my Moto X and we fixed it (i thought) but it happened again the next day. It is NOT my router, because my son’s Moto G 3rd gen has no issues. Just these two phones. The Moto G 4 Plus won’t stay connected to wifi either but right now i want to get the phone issue resolved because my husband is getting a little ticked when he has to call my son’s phone just to tell me he can’t call me AGAIN!
i have already done the reset more than once it is not helping.
Any help would be appreciated.