What phone do you have? Moto g6
What plan are you on? choice
Does your plan include data, or just talk & text? just talk & text
Battery was at 41% and when plugged in it was not charging. Suddenly, went to 28%. Switched to another cord, still not charging. Tried my cord on another g6 and it works, so phone is problem and not the cord. I am using the original cord. Last night I held “Power” button till shut off and plugged in all night. Today, I can only get it to 4%. I got into recovery mode and “wiped the cache partition”. I did not know if there was something else to try before a “wipe data/factory reset”? I am able to get to the android recovery screen, if this is even where I need to go.