Phone Not Delivered

UPS tracking indicates my phone has been delivered but I have not received it. What next steps do I need to take?

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UPS: Lost Package Claims Process

Hi @wandas.mfwuvp,

I’m sorry to hear your new phone failed to reach you. In addition to @cbwahlstrom’s excellent suggestion, I’m going to suggest that you raise a help ticket with Republic support. Historically, Republic has been very good at working with members who find themselves dealing with this unfortunate circumstance. You may do so when signed into your Republic account here: Republic Help.

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