Phone number changed upon activation

My phone number was changed after I activated my phone today, let alone that I did not even cancel my phone in the first place. When trying to change the new number to the old one, it appears that the old one is no longer available. Possibly, it was given to somebody else. Just fyi, I missed a phone interview with a potential employer yesterday because of this matter. In addition, all my other potential employers have the old phone number that I gave them. All that to say that the loss from losing my old number is huge. Since this issue was not resolved among us, I am inclined to resolve it though the legal matters.

Hi @owenm.xsxag1,

I’ll be glad to look in on your Help Ticket and take care of this for you.

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