Yesterday while I was away from home and in kind of a bad service area (showed one bar LTE), I got the notifications that I had used 90% and then 95% of my data, so I knew I was low. Shortly after, I completely lost the ability to send/receive texts, and do anything that would require data.
I suspected I ran out, but wasn’t sure. When I opened the Republic app, it said I had 102MB available, but was stuck updating. I tried (repeatedly) to buy an extra 1GB, but it wouldn’t process.
I didn’t try to make any calls, but that probably would have worked. The fact remains that I couldn’t really even use my phone, for what I needed/wanted to do at the time, until I got back home today and connected to wifi again.
Isn’t Anywhere supposed to work for sending/receiving texts (SMS) even if I’m “out” of data, but still has an available data connection? That’s always been my understanding of how the app worked.
Shouldn’t I have been able to buy additional data even though I was “out” as well? I swear I have done this a number of times, when it’s been necessary.
When I got back on the road and into better service areas (full bars LTE), I still couldn’t do either thing.
I’m home and on wifi now, and will probably go ahead and purchase the additional 1GB, so I didn’t think I needed to file a help ticket – but it just seemed to me that things weren’t working right at all last night and this morning. I also tried a phone reboot, and force-stopping the Republic and Anywhere apps.
(Related question, but perhaps should be a topic of its own: Is there no longer any way to send/receive texts without a data connection? Occasionally I be in areas that show “full” service, but no data connection. I know that Anywhere works on data, and suspect it needs it for texts. But on this phone I’ve tried Google Messages (or whatever it’s currently called) in the past, and it simply wouldn’t send SMS when I was in one of those areas. No matter what, I needed to show a data connection.)