Phone says it's not activated


#1

One of our phones suddenly says it is not activated. It’s asking if we want to buy a SIM card. I have already taken out and reinserted the SIM card, thinking it may have become unseated somehow. Didn’t work. Any ideas, anyone?


#2

Can you share what model phone?


#3

It’s a Moto E4 that we got about a year ago or so


#4

You should probably open a ticket with RW staff to try to resolve this issue via this link: http://republicwi.re/helptkt or send an email to help@republicwireless.com


#5

Thanks. I’ll do that


#6

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