Phone stops working

Hi. I have been trouble with my wife’s Moto G not working at all even after charging. I have taken it into a tech shop where they have removed the battery and put it back in and the unit works again. Will a new battery cure this problem? Thanks

Jim#1

hard to say it could be a battery failing or it could be something else that was loose and was at least temporary put in the right space when old batter was installed

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