I lost a phone to water damage. I have the same model from a upgrade how do I make the switch of number and plan?
In order for the Community to best help you, we need some additional information. You reference a Moto G, however, it would help us better help you if we knew the generations of the Moto Gs involved. You’ll find that information as follows:
- Open Settings.
- Scroll to, then tap About phone.
- Share with us what is said under Model or model number.
Thank you for your support but I was able to switch the phones myself.