What phone do you have? Samsung S7, Moto G5+
What plan are you on? 3.0
Does your plan include data, or just talk & text? N/A
This problem typically occurs when traveling from one city to another. Upon arrival the phone is unable to make calls or send messages. It either will not have any tower connection or it will be connected to an AT&T Tower for emergency calling only. Reboot the phone and it will connect to a T-Mobile tower.,
Some of you will remember the band 12 tower in Mahnomen MN where that problem was isolated to the Republic app and solved. Now I find I can drive to Mahnomen and find myself without a connection even though I’m staring at that Band 12 tower. I reboot the phone and have full bars with LTE.
This problem impacts one S7 and two G5+ phones. It has survived the S7 and one of the G5+ phones being factory reset. It has occurred at my home, in Fargo ND and in Grand Forks ND, all locations having good TMO coverage. This problem has persisted since RW first offered GSM service. It might be isolated to areas that have a mix of towers that includes Band 12 towers.
This problem might explain why people switch from GSM to CDMA in areas where their GSM coverage is actually good but obscured by this registration problem.
Have you experienced this?