I received Android 7.0 update notification the other day and pushed the update this morning. When the update was finished, I found all of my photos in Gallery were missing as well as some video files. What is the wrong with the device?
Are you sure it was the update to 7 (Nougat) and not a security update?
On my S7 the Gallery app no longer opens but I can see my photos with the Photos app. I wonder what is going on here too.
billg wrote:
On my S7 the Gallery app no longer opens but I can see my photos with the Photos app. I wonder what is going on here too.
After clearing the Android System Cache the Gallery app opens.
seanr wrote:
I agree with @billg it was not a Nougat update. Check the Photos app for your images.
Sorry for the wrong information. it seems a security update. There is no images in my Photos app.
Are your photos here:
Google Photos - All your photos organized and easy to find
If they are you can configure the Photos app so they also show up on you phone.
No. I only backed up contacts with Gmail.