Samsung J7, MyChoice 1 Gig, Yes I have data
So recently, I’ve started getting an error msg in my notifications. The error is coming from RW. It says:
“Please turn off Samsung WiFi Calling. Samsung WiFi Calling must be turned off for Republic…” (wireless to work or something like that at the end.)
I’m not sure when this started, but it’s been going on for at least the last month, maybe 2 months.
I get this message intermittently. It comes and then it eventually goes away.
Things I’ve tried:
- searching in the RW Member Community for anyone with a similar problem (didn’t find any.)
- google searched - “please turn off samsung wifi calling j7” and got directions from Verizon on how to turn this off - but I don’t have the same menu as what Verizon tells me to do. With Verizon it seems I should have a menu item in the settings called “Advanced Calling”. I can’t find that, even when I search within the settings.
- I can see within the RW app, Advanced Settings, that a check box is selected “Show Samsung WiFi Calling enabled - A notification will be shown when (this) is enabled. The RW application requires Samsung WiFi Calling to be disabled in order for calls over Wifi to work properly.” [Well, that’s great, but I never turned it on, and can’t figure out where to turn it off. So does that mean that when I have this error msg that I can’t receive calls? I have no idea but I am concerned if that is the case.]
So apparently this is something RW knows about since the error is coming from the RW app. But the question remains - how do I shut off Samsung WiFi Calling on a Samsung J7?