Yesterday I activated an extra phone with RW (we already have two phone with RW). The intent is to port my my landline with Consolidated Communications (CCI) to RW. After the activation, I completed my request to transfer my landline in. This morning I received an email from RW saying that my carrier has confirmed that my landline “will transfer to Republic on 12/2/2020”.
I currently have phone service and DSL with CCI. I want to keep my DSL with CCI. In speaking to CCI customer service today I was told that they have a notation in their system that my phone number is being ported out, but customer service suggested that I make sure that RW’s request is to port out my phone number only. Is there any danger that, once my phone number is ported to RW, that CCI also discontinues my DSL? Has this happened before to anyone? Thank you for your help.