Private numbers when away from wifi

Problem Solving
#1

What phone do you have?
Huawei H1623
What plan are you on?
I gig data
Does your plan include data, or just talk & text?
both

Issue Description

When at home on wifi incoming calls are shown correctly from a callers, but when away from home (and wifi) all incoming calls are displayed as private numbers? How to correct this?

#2

Hello @tracyp.qq6hkj,

Welcome back to the Community! :slight_smile:
Please let us know if this helps you:

1 Like
#3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer