Problem texts

I hear the text notification on my moto x 2nd gen but don’t see the text…is there a way to retrieve hidden texts?

It probably is not a text message.

The notification sound may be set the same for incoming emails or perhaps Facebook posts etc.

When you get a notification, you should be able to unlock to the home screen, then swipe down to see all your current notifications. Chances are its a notification for something else. I get traffic alerts, emails etc.

You can usually set the notification in the settings menu for each individual app, so you can tell the difference between a message, email, facebook alert, etc

Message an
Expert customer