I have a Moto G4. I purchased it from RW exactly a year ago. I started having problems specifically with Google Maps randomly opening up when using the app and when using other apps. I googled it and saw that other people were having those issues and thought it was an Android glitch that would eventually get fixed with an update. Well, it never got fixed and within the past few months, the crazy behavior has gotten worse. I’ve had older used RW phones not give me these headaches. Now if I have the speed dial page open, it might randomly tap numbers and call people. I can’t even cancel the call. I can tap one app and another app will open. It’s like the phone is possessed. My ebay app is even crazier when it starts listing drafts of items for me to sell as I’m just looking things up. I’m at my wits end and don’t want to buy another phone as I don’t think I even got good use out of mine without it acting up.
Turning the screen off multiple times seems to make it stop only temporarily.
Does anyone know if a factory reset or some other thing can fix this or do I need to get a new phone?
My plan (I think) is called My Choice and includes data.