Problem with s9

Samsung Galaxy s9 not compatiable. I looked up at the modeled and mine only says SM-G960U. I thought this would be compatiable but it says it's not. How do I check it on the actual phone

Issue Description

Hi @carolynd.eqm4zu and welcome to the Member Community.

See if this article helps.

Come on back if you have any questions :smiley:

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Has to be the U1 model. Factory unlocked…not a carrier unlocked model.
This post may be more informative.

One easy way to sometimes tell, is if, when u turn it on, and it boots up, is there a carrier logo screen, like Verizon or Tmobile etc…if so, it is a Carrier model, not factory unlocked (non-carrier) model.

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