Problem with Yahoo sign in

apps
#1

I have a Moto g phone after a hard reset on my phone. Well I had an account key turned on for security. Now the Yahoo email app won’t install on my phone and I cannot access it from my computer. I’ve tried to use their recovery page but it isn’t working. I am not receiving any mail in my recovery option. And showing uh-oh error page. Someone help me to fix this issue

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#2

Hi @jayas.i7rusj,

I’m not familiar with restoring the Yahoo Security Key app after a factory reset, but I see from https://help.yahoo.com/kb/account/fix-issues-yahoo-account-key-sln25921.html
that the “Uh Oh” error means you have to wait 24 hours before you can try again.

Did you use their “Sign In Helper”?

If so, their final word on the matter isn’t very optimistic.

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