Problems Activating a Replacement Mote 4 4th Gen

#1

Hello,

I recently received a replacement Moto 4 (4th Gen) from Motorola. I have verified that it is exactly the same model and type of my Moto 4 using the basic information under device help. Every time I try to activate it with the Republic Wireless application it tells me it will be activated within an hour only to come back 10 minutes later to explain this is an unsupported phone with a link to supported phones. Does anyone have any idea why?

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#2

I am assuming you mean the Moto “G” 4th Gen. Please submit a help ticket

https://help.republicwireless.com/hc/en-us/requests/new

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#3

Yes that is correct. It is a Moto G 4th addition. Thanks for point that out. I will create a ticket.

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closed #4
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