What phone do you have? moto g7
What plan are you on? my choice talk and text
Does your plan include data, or just talk & text? just talk and text
Issue DescriptionI noticed the problem today. When I try to make a call over cell I cannot hear any ringing on my end. Most of the time the call will not go through at all although sometimes it will ring at the number I am calling (I will not hear it ringing). I have no problems when on wifi.
I have no problems sending or receiving text messages.
I can receive a call to my phone over cell.
When I ran a diagnostic test the results were that the cell network is not one of Republic’s partners. Said to please check that I have a Republic SIM card.
Of course I have a Republic SIM card…I’ve been using this phone on republic for 1 1/2 years. I’m on cdma. Daughter has the same type phone and is not having any problems at this time.
Incidently earlier today I adjusted the settings to disable auto updates for phone by google so that I could have access to my voice messages. I have no idea if this caused the problem making calls over cell, but I reenabled the updates, restarted the phone numerous times and nothing has fixed this problem. I have opened a ticket, but then thought maybe this way would be quicker.