Purchased Data Not Showing Up on Phone

What phone do you have? Samsung Galaxy 8+

What plan are you on? Monthly + 1G of Data

Does your plan include data, or just talk & text? Data, Talk and Text


Issue Description

I have purchased 5GB of data since my plan renewed and they show up in my payment record but not on my phone. Please advise.

Hi @marybevington

Welcome to the Community! :slight_smile:

This past post might be of help:

A post was split to a new topic: Unable to access cell data after purchase

Hi @marybevington Are you still having an issue?

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