What phone do you have? Moto G5s Plus
What plan are you on? My Choice Talk & Text
Does your plan include data, or just talk & text? My Choice Talk & Text only
I have an Moto G5s plus that was purchased new with Republic several years ago, upgraded to a newer phone a while ago and put the Moto in a drawer. Recently activated Republic service on it for my daughter’s first phone and she is consistently having invalid sim card issues and message not sent issues. Restart the phone and everything works fine for a while, then will shut off again.
No error messages or prompts from Republic app (which is updated) telling me what is wrong. Keep getting notifications that activation is underway or restart to activate, but same error loops over and over.
Did some research and it looks like I might need a new sim card? No notice of that during activation with Republic, so that might be a process improvement.
Can I also have the service time frame adjusted from when I activated it several days ago until a new sim arrives? I haven’t ordered one yet as I don’t know if that is the issue and don’t want to waste $10 on one after shipping.
Thank you for any help you can provide.