Receiving Phone Calls for a Different Number


#1

Phone Brand : Motorola,
Phone Model : Moto X
Plan : Refund 2.0
Plan Data : Do you have data on cell Yes


Issue Description

Over the last few months, perhaps 4, I’ve received phone calls for Crystal. I am not Crystal. When I ask the phone number they are calling, it is neither my Republic nor my Sprint phone number.

Today I had somebody call me back even though I made no outgoing call. He had received a call from somebody and when he called back, it rang my phone. I am unaware if he called my number or if this process somehow forwarded to my number.


#2

This is your underlying Sprint number.

More info here: How to find your phone's secondary number and stop unwanted calls to that number

If you want to get it changed, that’s something that Republic support can do for you.


#3

When I ask the phone number they are calling, it is neither my Republic nor my Sprint phone number.


#4

That being the case, you should open a ticket and provide the number they are calling to support so they can investigate.


#5

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