Thanks. I was wondering if I would have to have a saved message in the voicemail. I did not understand how this worked. If I had known that,it would ha ve saved a lot of time for all of us. This is the reason I suggested a more in-depth video or other information. Or in the directions sent, I think it a good idea to tell the person about the saved voicemail idea or that the system will always say “new password etc”. Once again, thanks for the help.JM
On Sat, Jan 13, 2018 at 11:05 PM, firstname.lastname@example.org wrote: jeffm.g9pn8o:
To me the system is confusing in that there is no indication that the password and greeting were successfully installed.
I have received a test voice mail and put in my pass and I get the message and after the message is deleted, the message for creating a greeting/pass comes back. Is this the way Moto E4 works?
It’s the way RW’s and other provider’s VM systems work. Phone brand or model makes no difference when accessing Rw’s VM by dial. You are hearing an option not a command. It may not be the most well placed option or the world’s best VM system. It might make more sense if 1st option announced was to change password press 1. At that point you’d likely end the call and never hear options to record. You are expected to trust the system enough to assume your greeting is still there.
The system expects you to remember you already recorded a greeting. When hear an option to record or create a greeting the system expects you to ignore the option to record over the one you already have.
Tip: Keep one saved VM to avoid hearing option #1 as often.
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