Relay only able to contact if actively using app?

I read on the Q and A that the relay app will not send notifications to your cell phone when a Relay tries to contact you. Does this mean that unless I have my phone open, and the relay app on, that the relay will not be able to contact me? I was very confused by that particular post and would like some clarification before I move to purchase Relay for my kids.

You may want to ask this question in the The Neighborhood this is Relays equivalent to this forum

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Hi @brianc.oisoks,

Thanks for your question and your interest in Relay! Our Relay Neighborhood includes Relay team members (staff) and beta testers who now have experience using the devices. As @jben suggests, you can take advantage of that wealth of knowledge by posting in the Neighborhood.

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