I am trying to renew my annual plan without changing my current data level of zero GBs. Here’s what happens:
I have to check a box for “automatic renewal.” (Does this mean my plan will automatically be renewed every year from now on without my doing anything?)
Then I get a screen with the total charges (with a ten percent increase in taxes), but the only button to press to proceed is “Update Monthly Data.”
I press that button. Then I get a screen whose only options are to increase my data or to cancel.
a. If I press the cancel button, I’m back at step 2.
b. If I press the “+” button to increase my data, I get two buttons, one to “Review” (which
means I will buying data I don’t want) and the other the “Cancel” (back to step 2.)
Am I missing something? I see no other buttons to press.