Republic app says "Unsupported Phone" for Nexus 6P model H1511


#1

I’m getting Unsupported Phone when I open the republic app on a recently purchased used Nexus 6P. Any suggestions as to what to check/modify before I open a ticket? FYI, I’m an 3 year customer using a Moto X1.

  1. I verified model H1511 using settings, about phone, regulatory labels.
  2. Installed Republic sim from Amazon.
  3. Downloaded and installed Republic app v3.8.2.3.
  4. Android v7.1.1 is installed on this phone.

#2

Do you have any beta or developer build on your phone? Only the released build will work.


#3

You will want to revert back to a stock build of Android and not have the developer preview on your phone. This link will give you details on how to do so.

Android Beta Program


#4

Thanks, reverting back to v7.0 solved the problem.


#5