Return new phone for a different one

I would like to return my samsung s6 and get the samsung 7. how do i do this?

If you are within the new phone grace period for returns, you should be able to just send it back in following the guidelines here: Return and Replacement Policy

If you are outside of that, I would say open a help ticket and see if they will work with you. If they won’t you may be stuck selling the S6 yourself.

Message an
Expert customer