Read a recent post about returning phones purchased from RW.
For this gift giving holiday season extended the time to return based upon not only delivery date and added activation date.
How about changing normal policy to allow 14 days after activation if within a 30 days since delivery?
Prior to 3.0 phone/plans RW had a 30 day return. Our days are only getting busier and might not activate our new phone on day 1 of 14. Life balance as RW suggests?