With Moto G Play:
- originally I could access ringtones and change them.
- now, the ringtones menu no longer appears.
- only a list of file folders with names that mean nothing to me. E.g.: alt_autocycle, amber widgets, Android, backups.
- I reached this situation when offered three programs to manage ringtones (one time only or always). Unfortunately I chose always and now keep being presented with the file menu, not the ringtones menu.
- I powered off the phone but that made no change in behavior.
- Thanks for any thoughts/remedies.