Please don’t let it irritate you. Our forum platform is designed around encouraging conversation. If a topic goes an extended period of time with no response, there is no conversation. One of the topics you cited is over a year old. The person who started that conversation may not even still be with us, and, considering he or she is no longer participating on the topic, is likely no longer interested in receiving an E-mail when someone wants to chime in. Over time, the forum closes out the topic automatically. “Republic Wireless” isn’t manually closing out these topics to silence people. On a practical level, there aren’t enough hours in the day for me to spend my time doing that, and on a philosophical level, we don’t wish to silence anyone. Starting a new topic, as you did citing old ones, is welcome content in the Community.
The closing of a topic and the solving of a problem are two separate things, the former based on extended silence in the topic. As to the latter, this isn’t a problem Republic Wireless can globally solve. We are, by definition a VoIP provider and a prepaid service. Different institutions, for their own reasons, sometimes decide that one or the other poses a risk. For example, you can start a prepaid account without a credit check, so the fact that your service is prepaid makes you less credible to certain institutions than if you subscribed to a post-paid service. Certain VoIP providers allow anyone to create a virtual phone number with no identity verification whatsoever, so some institutions assume than any VoIP number may be suspicious.
We’ve reached out to these institutions and encouraged them to reconsider, and as we can, we’ll continue to do so. What we find to be more effective, is when our members do so, with polite persistence.
@louisdi and @loganr.e3feak, let’s please not let a valuable conversation about a genuine concern turn into a personal conflict. Louis has extensive knowledge of our phones, our service, and policies, and as such participates in our Expert program as well as our Ambassador program, and does a tremendous job of helping our members. @loganr.e3feak has a legitimate concern about an ongoing situation we’d all like to see resolved. I’m certain both of you can contribute in a meaningful and civil manner in our Community.