How do I enable safe mode?
- When switching on the phone, press and hold the volume down button and the phone will enter safe mode.
When the phone is switched on, if you press and hold the power button and select Power off in the displayed menu, the system will display a Reboot to safe mode dialog box. Touch OK to restart your phone and enter safe mode.
After entering safe mode, a prompt will be displayed in the lower left corner of the screen.
Some phone models do not support safe mode.
I’m unable to start my Ascend 5W in safe mode. Huawei Support suggested I use it to T/S battery issue. Would appreciate knowing if others have been able start in safe mode. Web search turned up a few articles and video that haven’t worked. Thank you.