What phone do you have?
Motorola G3 (running Lollipop)
What plan are you on?
Refund Plan (2.0)
Does your plan include data, or just talk & text?
Talk, Text, and Data
Hello,
After continual Comcast outages throughout the weekend, the RW and Android Wi-Fi app on my Moto G3 seemed to give up trying to connect. I restarted the modem to no avail. I then restarted the phone in “Safe Mode” as a check. When internet connectivity was restored and the RW connection was re-established in safe mode, I restarted the phone in normal mode.
After it restarted, however, the RW arc was empty. At this point, I noticed that all of my saved Wi-Fi networks were now missing. (While I suspect they point to the same list, I did check both “Settings/Wi-Fi” and “Republic WiFi/Saved” locations.) I’ve definitely lost some recent Wi-Fi networks and passwords. Is this a known (and unfortunate) behavior after restarting from “Safe Mode” (under Lollipop)?
Thanks for your help!