Samsung Galaxy A 50 cannot talk or text away from WiFi

What I phone do you have? Samsung Galaxy A50

What plan are you on? My Choice

Does your plan include data, or just talk & text? Yes I have data
Problem- I cannot text or talk unless I am in Wifi. There is not service when I am away from a building where I can get on WiFi


Issue Description

Hi @deborahg.qvzlbf,

Welcome to the Community! :slight_smile:

Please take a look a this Tips & Trips and follow the steps to make sure your Samsung Phone is optimized for Republic:

Please let us know if it helps :smiley:

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Hi @deborahg.qvzlbf, :slight_smile:

I wanted to check-in and see if you’re still having the issue of not being able to “talk or text away from WiFi” with your Galaxy A 50. :thinking:

No I am still lhaving problems

Did you go through all the setting in the optimization article?
Here it is again in case you missed it:

Optimizing your Samsung Galaxy phone for Republic Wireless

I’ll try again

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