Samsung galaxy S 9

What phone do you have? Samsung galaxy S 9

What plan are you on? My Choice + 1 GB

Does your plan include data, or just talk & text? both

Issue Description

Extremely low volume out of ear speaker even when volume turn all the way up. Tried safe mode, general settings reset, Have 2 of these phone, new, same issue.

Hi @michaelg.ey0t2q,

I’m sorry to see no one responded! Do the phones have a screen protector? Are you turning the volume up while the phone is in a call?

Sorry didn’t get back sooner. Volume max, both new s9’s same. returned then after researching and found many people had same issue. Too bad nice phone.

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