Thanks for your interest in remaining with Republic Wireless despite the lure of a great deal on a fabulous phone! It’s not often you see anyone speak in terms of “loving” their cell phone carrier. May we send you a Republic Wireless T-shirt? (If so, I’ll follow up privately for some details.)
We know the uncertainty makes your decision difficult. Typically, we don’t announce phones in advance for a variety of reasons. Sometimes the manufacturers have given exclusivity to certain carriers, allowing them to announce first or have other restrictions in place which are not optional.
More commonly, we choose to wait until we are ready to support the phone before announcing support because we have to test the devices and their builds with our service before we can be certain we can support each one, and we often don’t get them in advance. We don’t want to put ourselves in the position of saying that we will support a phone, only to find out that there’s an issue and we can’t support it.
With all that in mind, we were moved by your post and we understand the value of the offer for the earbuds and the rebate. After all, saving money is what we’re all about!
So, let me give it to you straight…
It is our intent to support the S10 and S10+ at launch or within a day or so of launch. If an issue is found during final testing, that support could be delayed, so there’s a chance your patience could be tested. Some of our own technicians have taken advantage of the same pre-order option, so I would say the level of confidence here is pretty high.
Please let us know what you decide to do, and thanks for being an enthusiastic Republic Wireless member!