My husband’s phone is a Samsung J3. It seems that randomly, when someone calls him, his phone doesn’t ring and goes straight to voicemail. He can have the phone right next to him and never know there is a missed call unless he looks. Then it will ring normally later.
There does not seem to be any rhyme or reason to it. He is visually impaired, so it is possible that he has done something to a phone setting. I have the same type of phone and do not have this problem.
Please offer ideas of what I can do to fix this for him. It is frustrating as it is his link to friends and family.
We have the 1 GB data plan. We have wi-fi enabled.
Thanks for your ideas.