What phone do you have?
Samsung Galaxy S7 Edge
What plan are you on?
My Choice+1G
Does your plan include data, or just talk & text?
Data
Issue Description
There are two problems that started happening within a few days of each other, in case that is a clue.
About a week ago, started getting the “moisture detected” alert when inserting a charging cable. Tried 3 different cables, same problem. No recent history of getting the phone wet. Wireless charging works as usual.
Then just today, the phone audio began malfunctioning. Ringtones either completely silent or choppy, as if an intermittent open circuit was rapidly opening and closing in the audio.
Any clues? Is my phone headed for the repair shop or the dust bin?